Highly recommend! From the very first message, communication was prompt and professional. Truly trustworthy, and extremely knowledgeable guys. Couldn’t be happier with the experience! We have used them on multiple occasions now and our primary people to call!
They showed up when they said and completed the job ahead of time. Very happy with the communication and results.
Northstar’s plumbers immediately answered our plea for help to quickly and efficiently diagnose our loss of hot water and restore in short order. They understood what was needed (part replacement) going forward to correct the underlying problem and prevent a repeat occurrence. We will not hesitate to call on them for all our plumbing needs.
Really wonderful and friendly folks and good customer service. They showed up right when they said they would and got the job done with no nonsense. So great we have these professionals in our community!
Cannot say enough good things! Very prompt service, willing to work with our very hectic and tight schedule, openly communicated every step of the way, and addressed all of our concerns. Absolutely would use them in the future and really happy we called. This was a stressful situation for us that they handled quickly, professionally, and with care. Thank you!!!
Quick to respond to my issue. Very helpful. I could not be more pleased. I would definitely recommend this company.
Katie and her team are experienced and professional. Northstar Plumbing and Heating recently replaced an aging furnace and tankless water heater for us. They were prompt and neat. We were extremely pleased with the quality of work and their price. We plan to use them for annual service calls and additional plumbing needs in the future. They are a great addition to the limited options for plumbing and heating in MidCoast Maine.
We used Northstar to replace our hybrid hot water heater and found the owner, office staff, and technicians to be first-rate professionals incredibly responsive to their customers’ needs and schedule. Very happy to know we can count on this company for our plumbing needs.
Both technicians were polite, professional, knowledgeable, did a very good job and cleaned up afterward. They answered my questions and obviously knew what they were doing. I am very happy with the experience of this company. Also, the representative in the office was communicative and kept me aware of the arrival time. I’m really happy and will obviously call them again. Thank you.
This company is striving hard to provide high-quality customer service and they are doing it! They are responsive and considerate. If you’ve had any problems with being ghosted, these folks are the solution.
I made a call to get some plumbing taken care of and not only did they come and give me an estimate the next day, They ordered parts and came to fix everything two days later. Brady was our tech and he was knowledgable and did a great job! We will definitely use them again!
These guys are great. The office follows up, they show up on time, and they do good work. We plan to use them for our annual service and plumbing needs.
Rating: 5/5 stars ⭐⭐⭐⭐⭐ "Huge shoutout to North Star Plumbing and Heating! They installed a new Well-Mate tank and tackled several broken pipes, getting everything back up and running in just two days. Super professional, fast, and reliable. If you need serious plumbing work done right, these are your guys!"
Highly recommend! From the very first message, communication was prompt and professional. They came out within a week and had the new equipment installed just a couple of weeks later once scheduling allowed. Truly professional, trustworthy, and extremely knowledgeable. Couldn’t be happier with the experience!
No notes. Awesome, family company. Reliable. Good prices.
Northstar’s dispatcher was immediately responsive, offered to try to squeeze us in the same day if a job finished early, and got knowledgeable plumbers out at the end of the same day. The plumber and assistant were great, knowledgeable, and offered useful advice about prioritizing what first in updating old plumbing. The bill came promptly with several payment options.
Prompt and efficient -- they got the various jobs done that our 175-year-old house needed (furnace service and toilet installation), with competitive pricing.
Great experience with northstar. Specifically Brady was great to have on our side. 100% we will use them again.
Brady was quick to squeeze me in and get my furnace working. Professional service and person. I appreciated having him explain everything before, during and after the service as well. Trustworthy service, great prices. Highly recommend.
All very nice people. They were very accommodating and listened to what I needed done as far as roughing out a bathroom. Jason was very helpful, and gave me good suggestions, which I appreciate. Did a great job and look forward to working with them again.
These folks do excellent work! Professional outfit, they are great with communicating and delivering exactly what was promised. Recommend highly!