Heater Installation and Repair

I had been trying to get someone to fix a leaky drainpipe from under my kitchen. For two months, I was hauling kitchen water outside or to the bathroom drains. I received no reply from several other plumbers, or I was ‘strung along,’ or the referral was not in business, or in one case not licensed. Then the hot water tank leaked and died. Kara called me back the same day I called Northstar with a pipe repair date. Later when I sent photos of the pipe and the leaky heater she called back with a likely diagnosis and price quote for repair. They had the pipe fixed and a new water heater installed in just 2-3 days, moving me up when another customer rescheduled. Jason, Travis and Brady were hard-working, courteous and thorough. I have a working sink and dishwasher drain and hot water! I was billed the amount quoted. If this experience is their standard, I can wholeheartedly be recommend Northstar Plumbing and Heating! Heather E

Twice now this team has come to my rescue. They’re trustworthy, fair, and skilled. Thanks, Northstar!! 🌻

Came right out to perform repairs quickly, professional and pleasant and communicated well with me! Would recommend and hire for future services

Fast service, great repair, nice folks, give them a chance

Northstar Plumbing & Heating answers and returns phone calls, something almost unheard of on the peninsula. Their crew was friendly, professional, and knowledgeable. They did a great job and under their estimate. I highly recommend this company!

Highly recommend! From the very first message, communication was prompt and professional. Truly trustworthy, and extremely knowledgeable guys. Couldn’t be happier with the experience! We have used them on multiple occasions now and our primary people to call!

We used Northstar to replace our hybrid hot water heater and found the owner, office staff, and technicians to be first-rate professionals incredibly responsive to their customers’ needs and schedule. Very happy to know we can count on this company for our plumbing needs.

No notes. Awesome, family company. Reliable. Good prices.

They showed up when they said and completed the job ahead of time. Very happy with the communication and results.

Both technicians were polite, professional, knowledgeable, did a very good job and cleaned up afterward. They answered my questions and obviously knew what they were doing. I am very happy with the experience of this company. Also, the representative in the office was communicative and kept me aware of the arrival time. I’m really happy and will obviously call them again. Thank you.

Northstar’s dispatcher was immediately responsive, offered to try to squeeze us in the same day if a job finished early, and got knowledgeable plumbers out at the end of the same day. The plumber and assistant were great, knowledgeable, and offered useful advice about prioritizing what first in updating old plumbing. The bill came promptly with several payment options.

Northstar’s plumbers immediately answered our plea for help to quickly and efficiently diagnose our loss of hot water and restore in short order. They understood what was needed (part replacement) going forward to correct the underlying problem and prevent a repeat occurrence. We will not hesitate to call on them for all our plumbing needs.

This company is striving hard to provide high-quality customer service and they are doing it! They are responsive and considerate. If you’ve had any problems with being ghosted, these folks are the solution.

Prompt and efficient -- they got the various jobs done that our 175-year-old house needed (furnace service and toilet installation), with competitive pricing.

Really wonderful and friendly folks and good customer service. They showed up right when they said they would and got the job done with no nonsense. So great we have these professionals in our community!

Great experience with northstar. Specifically Brady was great to have on our side. 100% we will use them again.

Cannot say enough good things! Very prompt service, willing to work with our very hectic and tight schedule, openly communicated every step of the way, and addressed all of our concerns. Absolutely would use them in the future and really happy we called. This was a stressful situation for us that they handled quickly, professionally, and with care. Thank you!!!

I made a call to get some plumbing taken care of and not only did they come and give me an estimate the next day, They ordered parts and came to fix everything two days later. Brady was our tech and he was knowledgable and did a great job! We will definitely use them again!